Shipping policy
SHIPPING INFORMATION
We ship Monday through Friday from Fairport, NY. Orders placed before 12pm EST typically ship the same business day.
FREE SHIPPING
Free standard shipping on all US and Canadian orders over $50.
SHIPPING RATES
| Destination | Under $50 | Over $50 |
|---|---|---|
| United States | USPS Ground Economy — $8.00 | FREE |
| Canada | Standard Economy — $10.00 | FREE |
ORDER PROCESSING
- Orders placed before 12pm EST ship same business day
- Orders placed after 12pm EST ship next business day
- Orders placed on weekends ship Monday
TRACKING
You'll receive a shipping confirmation email with tracking information once your order ships.
DELIVERY ISSUES
If your package shows as delivered but you haven't received it:
- Check with neighbors and building management
- Look for a delivery notice
- Contact us at hello@finegroomingbrands.com if still not found
We'll work with the carrier to locate your package or send a replacement.
P.O. BOXES & APO/FPO
We ship to P.O. boxes and military addresses (APO/FPO) via USPS.
Questions? Contact us at hello@finegroomingbrands.com or call 585-286-1251.