Refund policy

100% SATISFACTION GUARANTEE
Love it or full refund. If you're not satisfied with a Fine® product for any reason, contact us and we'll refund it in full: opened or used, no time limit, no questions asked.

WHAT'S COVERED
Every Fine® product bought on tryfine.mom: the Discovery Set, aftershaves, eau de toilettes, shaving soaps, the DE5 safety razor and accessories.

The Discovery Set is covered until you use its $10 credit. Redeeming the credit tells us you've found a Fine® aftershave you love, so a Discovery Set can't be refunded after its credit is used. The full-size bottle you bought with it keeps its own guarantee.

NOT COVERED
- Sale items: products sold at a marked-down "Final sale" price
- Gift cards
Damaged or defective items are always replaced, including sale items.

HOW TO REQUEST A REFUND
Email hello@tryfine.mom with your order number and the product you'd like refunded. You don't need to send a used product back. Refunds go to your original payment method.

DAMAGED OR DEFECTIVE ITEMS
Email a photo to hello@tryfine.mom and we'll send a replacement at no cost to you.

DE5 LIFETIME WARRANTY
The DE5 safety razor also carries a lifetime warranty against manufacturing defects.

EXCHANGES
Want a different fragrance? Contact us: we'll refund the original and you can place a new order.

QUESTIONS
hello@tryfine.mom